Frequently Asked Questions

What comes in my subscription?
Each month you’ll receive five 5ml luxury designer fragrances, curated for everyday confidence.

When will I be billed?
Subscriptions renew on the 15th of each month.

When will my order ship?
Orders ship on the 25th of each month.

Is there a cutoff date for new signups?
Yes. If you subscribe within 2 days of the 15th (the 13th–15th), your first order will begin the following month.

Are your fragrances authentic?
Absolutely. We only use 100% authentic designer fragrances — never dupes, fakes, or knockoffs.

Can I cancel anytime?
Yes. You can pause or cancel your subscription anytime, with no hidden fees.

When are the monthly fragrances announced?
We reveal each month’s Fragrance Discovery Set on the 20th via Instagram. Follow us on Instagram for the lineup.

Allergy & sensitivity notice
Our sets feature 100% authentic designer fragrances — formulas and ingredients belong to the original brands. If you have sensitivities, please review the brand’s official notes/ingredients online before use and patch-test on a small area first. Discontinue use if irritation occurs and consult a physician.

East Valley Fragrance Bar is not responsible for adverse reactions. This information is not medical advice.